What our customers say about us...
As usual we received excellent friendly & efficient service.
- Ms O'Brien Nov 2023
Great service, polite, efficient and sensibly priced...long may it continue.
- Woburn Farms Nov 2023
Always helpful. Started using RGR around 30 years ago and have helped me many times . Never let me down.
- Mr Argust Nov 2023
All aspects worked very well, from the booking, collection of the car, update/payment to the return of the car. All very smooth.
- Mr Hance Nov 2023
Excellent service from the salesman I dealt with. Would highly recommend. I found the experience very easy, nothing was too much trouble. I usually detest buying a car, as I find hard selling extremely annoying. My experience with RGR was perfect and I will return.
- Ms Kendall Nov 2023
Annual servicing is always a very pleasurable experience with first class customer service. Well done!
- Mr Bailey Nov 2023
RGR are a brilliant garage - they look after all our cars and service is second to none. I trust them implictly and they offer great service at a very competitive price.
- Ms Burt - Sept 2023
Great service from Stefan He listened and did what was asked and basically exemplary Highly recommend RGR on the basis of service I have thus far received.
- Mr Campbell Sept 2023
I have been using RGR for many years and have had excellent service from them - I am notified when my car needs its next service, MOT etc and they come and collect the car and deliver it when it is ready. (I am an elderly pensioner) so this service suits me and also reassures me that my car is in good hands. They are a very friendly bunch and will try to meet your needs. I would recommend them to anyone.
- Mr Haslewood Sept 2023
1st class service from car being collected to return
- Mr Evans Sept 2023
RGR customer service was brilliant. I was recommended to your garage for a personal touch, also excellent service achieved. Thank you.
- Ms Fields Sept 2023
Excellent service from RGR would highly recommend
- Jo Dunk Sept 2023
Everything about RGR Garages is good. From the staff to communication about any faults and the work being done .Top class . I don't intend going anywhere else.
- Mr Cordell Sept 2023
A very professional run garage, very friendly and always keeping you informed of details of the service
- Mr Tiling August 2023
Really recommend this garage, I have bought my last 3 cars here with no problems and great customer service. Daniel was extremely helpful at providing information and updates through the purchase. Handover of ar was great and he helped set up my Bluetooth and Ford pass and talked through the new features that were different from my current puma.
- Ms Burraway August 2023
Great dealership. Stefan at the front desk provides excellent customer service. Highly recommend this place to have your Ford serviced.
- Mr Gow August 2023
Great team, excellent service as always.
- Jo Hoad August 2023
RGR provide an excellent service and care about their customers. A collection service is available which worked perfectly for me.
- Mr Effemey August 2023
Great customer service, carried out my MOT and then dropped my car home (even washed the car for me!!) Thanks Guys
- Ms Longman July 2023
Not all Ford dealerships are as good as RGR. I have used others in the past and sometimes made to feel a bit of a nuisance or told wrong information. RGR provide a friendly and helpful service. It is really useful to have the car picked up. You keep us well informed about the work to be done and the cost.
- Mrs Lilley June 2023
Quick appointment, great advice when dropping car off, telephoned to let me know service had been carried out. Great friendly staff.
- Mr Parmenter June 2023
Great communication from staff giving updates. Very professional and knowledgable staff.
- Ms Bowyer June 2023
As always I had nothing but a good experience with my latest service with RGR.
- Mr Smith June 2023
I was extremely happy with the service provided and would highly recommend RGR Garages.
- Miss Ullah May 2023
I was completely satisfied with my experience. The staff were most obliging and helpful.
- Mr Atkinson May 2023
Great service team at RGR, always helpful in sorting out any issues that may arise with my car and booking it in as soon as possible for all work to be carried out. Very reassuring.
- Mr Middlemiss May 2023
RGR have always looked after us and wouldn't hesitate to recommend them to others.
- Mr Truelove April 2023
The dealer listtened to me and understood what I was looking for in a new car. I was provided with a professional and friendly experience and found a perfect new car with all the additional features i wanted. I wouldn't change or add anything...the whole experience was perfect.
- Mrs Ball April 2023
Excellent service from start to finish.
- Mrs Young April 2023
Staff were very helpful, not at all pushy and explained everything about the car perfectly
- Mr John Hobbs March 2023
The service was good, the advice for the coming year of running the vehicle was comprehensive and balanced. The video evidence was helpful.
- Jonathan Beverly Feb 2023
A local grage you can trust. Family run and the family ethos is carried on throughout their employees. Always helpful, friendly and professional. They make every customer feel valued
- Ben Pecorini Feb 2023
The service/customer experience at this garage was second to none. The salesman Andrew is friendly and clearly explained everything necessary to enable me to drive home confidently. An excellent garage that I will recommend to all.
- Celia McBride Jan 2023
Family run Ford garage, excellend customer service as always. Wouldn't take our cars anywhere else for MOT and service.
- Simon Randall Jan 2023
I was greeted as usual by the friendly staff who were helpful from start to finish and I even had the option not to rush back with the courtesy car at the end of the day which meant I avoided the late afternoon rush of traffic. The job was completed satisfactorily and I have no complaints as I still feel extremely comfortable about dealing with RGR Garages Cranfield
- Mrs Jean Mead Sept 2022
Nothing everything was done to make me feel like the most important customer they had
- Peter Thurston Sept 2022
Nothing to add, excellent service as always by RGR motors
- Margaret Milne August 2022
Communication and information. Kept being updated with relevant information as to situation regarding new car.
- Anne Mayhead August 2022
Great overall experience
- Mary Mulreany June 2022
All professionals from booking to collection.
- Mr I Fan June 2022
They come and collect the car. All the admin goes well. They are very efficient.
- R Harris June 2022
Helpful & friendly
- Mr N Beaven June 2022
Excellent service from Dan, kept us informed throughout the sale.
- Karolanne Harris June 2022
The overall experience was very easy and hassle free, there was no pressure to fix things if I didn't want to straight away, there was no trying to find issues or making then like you get with a lot of garages. I was kept constantly in the loop with what was going on. Also loved the little video that is done just showing you around the vehicle.
- Dominic Hicks-Meer May 2022
RGR are always efficient and helpful from booking to servicing my car. They provide a pick up service so I don't have to worry about delivering my car and then getting home. They advise me about any issues that may need dealing with.
- Mrs Margaret Pearson May 2022
You can't really improve on perfection.
- Steve Middlemiss May 2022
Service very good from phone to booking until car returned The pick up and return is particularly helpful.
- Susan Beal May 2022
Always receive a top quality service from RGR and very competitively priced
- L Ruggiero May 2022
We had a long delay on my new car but Daniel kept us informed all the time, when we collected the car it was very organised and Andrew made us feel like a valued customer and was happy to answer any questions All in all it was a good experience amd we are happy to continue doing business with RGR Cranfield.
- Emma Batchelor May 2022
All people involved with the purchase of my Ford Puma were most helpful.
- Mr Last May 2022
10th year service by RGR again for my car, this car serviced by RGR since new. After 60k miles, 10 years, there is nothing wrong with the car, usual tear and wear. They are honest about things that need attention. They don't push for a change and they don't create issues that don't exist.
- Fatin Gunes March 2022
I have been using RGR Garages for many years now and the level of service is second to none. All the best to the service team.
- Mr Rhys Craddock March 2022
With RGR being a family owned Garage the customer comes first, visiting larger chains they just don't care, having witnessed experiences of work colleagues,that is widespread.
- Stephen Ayre March 2022
Always helpful, friendly and professional.
- Karen Pullen March 2022
Absolutely no improvements necessary! The whole process was efficiently performed with regular updates on progress of chosen vehicle
- Mr R Barnes March 2022
Overall friendliness of staff and they keep you fully informed.
- Mrs G Miles Feb 2022
Hugely helpful company
- A Robinson Jan 2022
Excellent service all round from the team at R.G.R.
- Mr Middlemiss Jan 2022
- James Gow Jan 2022
Excellent service advisors. Every time.
- Phil Rosin Nov 2021
Vehicle collected and returned on time. Courtesy call from RGR when service completed and vehicle returned within 15 minutes.
- Gordon Waller Nov 2021
Collected car and delivered back following day exactly as promised.
- Michael Dixon Nov 2021
Good service and back up
- Roger Worton Nov 2021
As usual RGR went all out to make the service of our car easy. When our car was collected it had a flat battery as it hadn’t been used for a while due to me suffering from Covid but the car was still collected with no problem to us.
- Melvyn Briggs Oct 2021
RGR are always friendly and helpful, and really well organised at check in for any service.
- Mrs Burt Oct 2021
Andrew and his colleagues were very helpful and their customer services was very good. They new the product and I trusted them. I would definately recommend them.
- Rebecca Corbett Oct 2021
Easy to book. Garage very accommodating. Everything explained to me. Very impressed with service.
- Nigel Holder Oct 2021
Excellent, organised service. A garage that you can trust.
- Stephen Harvey Oct 2021
Your team are excellent, always friendly, caring and helpful. Pick & Drop off service has been so well organised and having been working from home has been great. Well done to all at RGR and Thank you.
- Sue Camp Sept 2021
Friendly and professional whenever I’ve had the need to visit. It’s such a pleasure to use a company that holds on to such high levels of service and professionalism while keeping that ‘family business’ feel. Thank you.
- Phillip Hale Sept 2021
My experience was that the garage gave me exceptional customer service and would be very happy to recommend them to anybody. The service, MOT and recall were carried out very quickly.
- John Watkins Sept 2021
Everything went very smoothly. Very helpful. Not pushy and everything sorted in a week to collection of vehicle.
- Emma Minney Sept 2021
The help from the sales team to find my vehicle went above & beyond any service I have ever received when purchasing a new vehicle. They kept me informed all the way.
- Joyce Norton Sept 2021
Nothing to improve everything went well, no complaints thank you.
- Jean L'honore
Very good service and mot. Stefan was very helpful in sorting out my service and informed me of the mot problems and getting my car delivered back to me
- Michael Brown
Everything went very well, with the scheduled work and subsequent work being identified and completed in good time. Stef at RGR Garages is an asset to them and will continue to take both Vignales and my new Mach-E when it arrives.
- Ian Ashley