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RGR Garages Cars
four-half-star Star Rating
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half-star Star Rating
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R G R Garages
R G R Garages CV Code
01234 750207

R G R Garages
High Street, Cranfield, Bedford, Bedfordshire,
MK43 0DG
Get Directions
01234 750207

R G R Garages CV Code
High Street, Cranfield, Bedford, Bedfordshire,
MK43 0DG
Get Directions

What our customers say about us...

Everything went very well, with the scheduled work and subsequent work being identified and completed in good time. Stef at RGR Garages is an asset to them and will continue to take both Vignales and my new Mach-E when it arrives.

- Ian Ashley July 2021

Very good service and mot. Stefan was very helpful in sorting out my service and informed me of the mot problems and getting my car delivered back to me

- Michael Brown July 2021

Nothing to improve everything went well, no complaints thank you.

- Mr Jean L'honore

RGR collected my vehicle and dropped it back within the time expected. Courteous and efficient throughout, from first phone call to return of vehicle.

- Christine Duncan June 2021

As usual fully explained, no pressure, extremely informative.

- Jane Holder June 2021

Excellent service, excellent customer service, always really helpful and a company you can trust will do their best for you.

- Mr Collinson March 2021

Straight forward, professional and no fuss.

- Mrs Pullen March 2021

Very happy with the service received very happy with Stefan who looked after me from start to finish. This is my second visit to them, was happy with the last service and will be returning next year.

- Mr Craddock March 2021

As always, fantastic customer service received from the service team at RGR. Stefan rang to let me know that the car service and MOT was completed and offered for the car to be delivered back to me. Thank you.

- Miss Fishwick March 2021

Very pleasent staff, very obliging.

- Mrs Anne Short - Jan 2021

Always excellent service.

- Dr James Hood-Smith - Jan 2021

Ease of booking via email, great efficient customer service especially concerning the difficulties caused by the Covid situation.

- Mr Terry Billings - Jan 2021

Nothing could be improved - Daniel and Andrew at RGR  in Cranfield were amazing and couldn’t fault the service from enquiries, ordering. Keeping me up to date on build and receiving the car.

- Mrs Doreen Walsh - Jan 2021

Despite of all of the issues with Covid, my car was delivered on time and I was kept up to date from order date to delivery date. Professional service at all times and all questions dealt with patiently and politely.

- Mr Andrew Little - Dec 2020

Mark from RGR Garages was fantastic. He was only too happy to discuss the level of repairs required to my Ford Focus so I felt totally confident that the repairs would be completed to a First Class standard. He contacted me to discuss return of my car and what happens on return. We agreed a time and my car was delivered on time. The gentleman who delivered my car was so polite and confirmed if anything was found not to be satisfactory with the repairs to contact Mark. I would highly recommend RGR Garages. First Class service all round. Thanks to Mark and all at RGR. 

- Accident Repair AXA Insurance customer - Sep 2020

Andrew and Dan know the product inside out and back to front. They take the time to find out what is required and then offer the best fit for the requirements.

- Mrs Helen Mcculla Sept 2020

Friendly service throughout. Andrew was very accommodating the whole time. I was looking around a range of garages and wanted RGR to have the best price due to the service I got from them.

- Mr Scott Dummett July 2020

Great service. Very professional thank you.

- Mr Tony Szatmari Sept 2020

Excellent service throughout from initial telephone call to arrange my service, to collection of my car and return of my car after service. All of this was completed within the time scale indicated by the garage. The customer service manager was superb in his discussions with me and the total service experience was outstanding. Thank you Stefan and all at RGR

- Mr Ray Hobday Sept 2020

Easy book in, work completed within the shorter than usual timeframe requested and thorough explanation of the bill & MOT condition on picking the car up.

- Mr Geoff Jordan March 2020

Friendly staff who explained what had been carried out to my vehicle.

- Mrs Janet Martindale March 2020

From booking through to pickup the service was excellent.

- Mr Stephen Phillips Feb 2020

What was good? - being kept up to date and Stefan talking me through what is needed, he has a very calming and caring nature which helps provide that great customer service.

- Mrs Tania Pickett Sept 2019

Excellent service, great job completed to my car which included service and a MOT. Thank you very much

- Mr Tony Szatmari Sept 2019

Daniel answered all the question I had presales and then kept me regularly informed while the car was on order.

- Mr Mark Effemey Sept 2019

  The whole experience of buying a brand new car from RGR was very easy, relaxed and pleasant. The salesman, Andrew, was very charming and was never pushy at any time. Being a family run business the atmosphere was very friendly, unlike some of the other dealers I have dealt with. Overall it would be difficult to find fault with RGR and cannot think of any obvious improvements at this time!

- Mr Roger Frith Oct 2019

Always had good service at RGR, Glynis and Stefan are always polite and helpful.

- Mr Clarke Oct 2019

As always very good with helpful and experienced people.

- Mr Kelso Sept 2019

The salesman - Daniel, was very honest, transparent, and never pushy to get the sale. He is a credit to RGR Garages at Cranfield. The whole experience was faultless.

- Mr Ian Smith July 2019

Andrew at RGR was BRILLIANT, very attentive throughout my time. When my new car was delivered he took as much time as I needed to know where all the new parts of the car I needed to become aware.

- Mrs Diana Crook July 2019

  Very professional service team. Whom had every item covered, requirements of service, cost and courtesy car. Equally, a timely call back upon work completion. Quality workmanship

- Mr Brian Jones July 2019

Car service representative Stefan was as always most proficient, courteous, knowledgeable, and keen to offer first class customer experience....Gold Star award following each visit

- Mr Stewart Bailey July 2019

  Everyone at RGR were extremely helpful and took the time to explain everything that had been carried out in great detail. They are an asset to the brand

- Mr Darren Smith June 2019

No issues. Friendly polite service as always.

- Mr Cox Feb 2019

Polite, efficient and explained all about the service. Superb admin service from booking in to collecting the car, what more do I need?

- Mr Alan Woods Feb 2019

Friendly and professional. Good all round service. Booked in on a Saturday for  MOT and service, was phoned as soon as it was ready. Details of all the works done fully explained.

- Mr Wilson Feb 2019

The guys at RGR are always helpful and keep you well up to date on the order process.

- Mr T Randall Jan 2019

Great service as always.

- Mr Phillip Jeffs Jan 2019

Couldn't fault the service, my vehicle was dropped off at the dealer and was ready, washed and valeted, for my collection at the time it was stated it would be. Thanks.

- Mr Kevan Brown Dec 2018

The customer experience is so friendly and welcoming.

- Mr Alan Little Oct 2018

RGR being a one off garage value their customers unlike large dealership groups. RGR remember facts about customers.

- Mr Stephen Ayre Oct 2018

Always go to RGR excellent garage and friendly staff won’t go anywhere else  

- Ms Lyn Hester Oct 2018

From dropping my car off to picking my car up they were very helpful, with a very courteous caĺl to say my car was ready.

- Mr Gill Sep 2018

Nothing everything is & looks great fantastic service staff are very friendly and polite always recommend, brilliant garage.

- Mrs Elizabeth Hurren Sep 2018

The collection process was great Service adviser took time to explain service and noted items Attention to detail a good solid customer service.

- Mr Owen Kavanagh Sep 2018

I was able to change my mind with no hassle or fuss, excellent service, love the car. Cannot think of anything that can be improved as always pleasant, helpful, friendly staff.

- Mrs Elaine Beal July 2018

Knowledgeable and very friendly.

- Mr Brian Meyer July 2018

Seamless professional efficiency. Always a great experience at RGR. This standard is hard to come by nowadays!

- Mr Stewart Bailey July 2018

Excellent service from Andrew and Dan at RGR as always. The reason why I tend to buy all my cars from here.

- Mrs Lucy Evans June 2018

Work carried out on time and courtesy call when ready for pick-up. Always a friendly service and all try to keep the customer happy!

- Mrs Patricia Bailey June 2018

Everything went smoothly from dropping off the vehicle, to getting a call to say it was ready to collect/collecting the vehicle. Staff were helpful and friendly. Great service.

- Mrs Tracy Johns June 2018

Clear explanation of re-call work needed to be undertaken during the service. Excellent advice on tyre replacement to achieve the safest and most cost effective outcome. Helpful post-service discussion regarding fuel consumption underlined the extra effort to which RGR staff always go to provide great customer service.

- Mr Paul Rossiter April 2018

No improvements needed, always goes smoothly getting a car from RGR.

- Deborah Stovell April 2018

Fantastic garage and service. Cannot suggest any improvements. Such friendly service.

- Mr Cox April 2018

I have been a customer of RGR for some 20 years. There is a reason why - TRUST,  friendly service - we are like old friends and if I have a problem they try everything to get my car in and solve the issues ASAP. I cannot ask for more.

- Mrs Taylor March 2018

Always receive good service here, that’s why I always come back.

- Ms Lyn Hester March 2018

Everything was explained, as to what my car needed and I was recommended that the battery is coming to the end of it's life. The car was valeted when I picked it up. Excellent service from start to finish

- Mrs Cook Feb 2018

Overall great service & experience. Do recommend to others.

- Mrs Claire Bray Jan 2018

Daniel was excellent, giving great advice and customer service.

- Ms Jill Doyle Jan 2018

The whole purchasing experience at RGR is superb. I have now privately purchased in excess of 20 cars from RGR over many years and the experience is always superb, no matter who you deal with. There is really nothing that could be improved.

- Mr Paul Mason Jan 2018

Andrew was helpful, efficient, friendly and very knowledgeable of cars he sells. Couldn't have asked for better service.

- Mr Nigel Holder Jan 2018

Everyone was friendly and I got exactly what I wanted with no problems.

- Mr Harry Swanston Jan 2018

Courtesy car provided was great and a phone call as soon as service completed, excellent.

- Mr Chris Watson Jan 2018

I always use RGR their service is great, always polite and courteous.

- Mr Phillip Jeffs Jan 2018

Friendly approach and service with a smile.

- Mr Brian Meyer Oct 2017

Everything as usual went very well. My car was checked in by a very efficient young man, I was loaned a very nice Ford Fiesta which was spotless. I returned to collect my car which was waiting for me and had been Serviced and Valeted. While I was paying for my service my car was brought round to reception. I have used this dealership now for 15 years for service and to purchase my cars and find them most professional and reliable, I would not dream of going elsewhere, well done RGR.

- Mr Melvyn Briggs Oct 2017

Seamless excellent customer attention.  

- Mr Stewart Bailey July 2017

Friendly efficient experience. Nothing to improve.

- Mrs Anne Mayhead July 2017

Everything about my experience was good. The staff at RGR are always welcoming and friendly, you get a good feeling when you are there and you know that you always get a good service.

- Mrs Dawn Packham June 2017

Customer service was excellent and overall service I received on my car was excellent.

- Mr Sears May 2017

Everything went very well,I have no complaints. I don't think there is anything that could be improved. Thank you RGR

- Mr Lee Weston May 2017

The salesman was excellent from the day I decided to trade in my previous vehicle.He explained all the options available to me on finance. The vehicle did arrive when the they thought it would but I was kept up to date the whole time. I would recomend RGR.

- Mrs Ruth Lawson May 2017

All staff were very friendly and helpful in all aspects of buying a vehicle . Maybe all vehicle sales staff should look at RGR's sale's training folder to gain knowledge in how to speak to potential vehicle buyers .

- Mr David Wallace May 2017

I dealt with Daniel, who was very professional, polite and friendly. Not a 'pushy' sales person which I appreciated. He went through the options available to me - the car and how I was able to purchase the KA+. Also kept me up todate from the vehicle being ordered through to the collection. For me, there was nothing that could be improved and changing my car was completely trouble free

- Miss Jane Fishwick May 2017

Excellent communication without any pressurized selling.

- Mrs Margaret Greenhalgh April 2017

Service and MOT carried out without hitch. I feel that I can trust RGR to do the job properly and without any unnecessarily added problems.

- Mrs Judith Sawyer April 2017

The whole experience was excellent - there was very little that could have been improved.

- Mr Paul Mason April 2017

Lone car and helpful team at service reception. No hidden extras to pay for!

- Mrs Margaret Hogben April 2017

The whole experience of purchasing a new vehicle from RGR was second to none. I wouldn't go anywhere else.

- Mr Richard Jolly Jan 2017

Everything went really well.

- Mr Philip Rutt Jan 2017

Any promises they made where kept and that impressed me.

- Mr Michael Dixon Dec 2016

Very good customer service from all staff. They were all excellent. This garage in my opinion beats all other garages in the area for customer service, including other Ford garages. I have recommended them to all my friends.

- Mr Robert Humphreys Oct 2016

RGR always give a personalised and thoughtful service. Highly recommended.

- Dr James Hood-Smith Oct 2016

RGR really care about customers.

- Mr Stephen Ayre Oct 2016

Andrew is a fantastic all round Sales man I have absolutely no problems recommending RGR to any of my friends, not only for Sales but for Servicing as well. A really great family run business.

- Mrs Jolanta Kup-Feroth Oct 2016

Extremely friendly and helpful. Nothing more could have been done.

- Mrs Jennifer Wightman Oct 2016

Everyone at RGR were very helpful and I don't think they could improve.

- Mr John Cordell Oct 2016

As always, RGR Cranfield encompassed all the elements within my sales experience to make me feel like a valued customer, from my first 'phone call through to after sales care available. I wouldn't go anywhere else. I cannot identify anything that could be improved from my perspective. I felt I was in good hands throughout.

- Mrs Jean Mead - Oct 2016

Having walked out of Evans Halshaw in Milton Keynes, because of their poor Customer Service and the cancellation of two test drives, I was pleasantly surprised at the welcome I received at RGR Garage in Cranfield. The test drive, ordering, and delivery of the vehicle was a very pleasant experience. Daniel Britton (Senior Sales Executive) was a joy to do business with. I shall be using this Garage in the future.

- Mr Bernard Green 19-7-16

Regular communication throughout was very good, keeping us regularly updated with vehicle delivery. Also a nice touch having a letter sent to us after we purchased the vehicle saying thanking us for our don't get this from the big dealerships.

- Mrs Izabella Jozwiak - July 2016

No pressure to buy. Helpful, friendly, informative. Took my needs into consideration the whole way through. No improvements necessary. Had been to a couple of Ford outlets and been very disappointed. Almost given up on getting a BMax with specification I wanted til I went to Cranfield.

- Mr Nigel Holder - July 2016

Nothing could be improved excellent service for cars and customers . 26th April 2016  

- Mrs Jean Presland

Easy and straightforward to book car in and collect. April 2016  

- Mr Kenneth Dobson

We have been hiring vehicles from RGR Rental since 1999. I can thoroughly recommend them for the reliable and highly professional and yet friendly service they provide. Their modern fleet meet all our requirements and at a very reasonable cost.

- Robin Unsworth, Wanted on Voyage, (suppliers of vintage luggage and sporting goods) 19-10-15

As usual, Andrew was helpful, informative and eager to assist. He listened to my needs and found the vehicle to fit them. This is the 4th new vehicle I have bought from him and would not hesitate to go back to him again.

- Mrs Lesley Beard, Sales customer 29-9-15

I am confident that RGR always tell me exactly what is wrong with my vehicle and more importantly what is not wrong when I think that I have a problem, I have taken my cars to RGR with what I think is a problem and they have told me that nothing is wrong and not tried to carry out work and charge me for my imaginary problems. They always do whatever they can to help.

- Mr Melvyn Briggs, Service customer 30-9-15

Friendly and honest and trustworthy

- Mr Derek Pittman, Sales customer 25-9-15

Nothing could have been done better!

- Mrs Laura Boniface Jul 2015

Andrew was really helpful with choosing the right vehicle for me. He fully understood my needs and made the whole process of buying my new Fiesta an easy one. Andrew was most informative and knowledgeable and this was very much appreciated

- Mrs Patricia Mason Jul 2015

I have dealt with Andrew and the RGR team for a number of years now and it’s because of their help and commitment to looking after me that I come back (this is, I think my 5th car that I have had with them). I even got my dad to buy a car with them! May I say also a big thankyou to Andrew and team

- Mrs Deborah Stovell Jul 2015

I am always impressed with Glynis at Service Reception. She is friendly, polite and carries out her work to a very high standard. It is a pleasure to deal with her

- Mr Stewart Bailey Jul 2015

A good dealership who provides the service expected; the new car purchase experience 1 year ago was exceptional

- Mrs Karen Pullen Aug 2015

We have been hiring vehicles from RGR Rental since 1999. I can thoroughly recommend them for the reliable and highly professional and yet friendly service they provide. Their modern fleet meet all our requirements and at a very reasonable cost.

- Robin Unsworth, Wanted on Voyage, (suppliers of vintage luggage and sporting goods) 19-10-15

Have used RGR for 20 yrs from the first purchase have always had excellent service nothing to much trouble for staff. I drive 22 miles for service to car and to buy car as am totally satisfied with service that I get. Andrew and Daniel in sales are fantastic sales people do an excellent job.

- Mrs Jean Presland

Andrew is always helpful and informative. He goes the extra mile to make his customers feel that they are the only person he is concerned with. Having dealt with both Andrew and RGR for a number of years, there will be no hesitation in continuing to use their services.

- Mr Robert Beard. Sales Department Review

I am a customer not just a number, worth driving past a typical modern dealer as I do to get the old fashion service at RGR.

- Mr Stephen Ayre, Service Department Review

Small friendly garage with personal touch. This is my second Ford car from them.

- Dr. Victoria Hillyer, Service Department Review

Yet again a splendid job on my Mondeo, Excellent service all round. I have been a satisfied customer for many years and I would highly recommend.

- Mr Stephen Middlemiss, Service Department Review

RGR Garages Ford at RGR Garages

RGR Garages (Cranfield) Ltd. Registered in the UK. Registered office - High Street, Cranfield, Bedfordshire, MK43 0DG.
Directors. TM Grimes, M Grimes, SM Riddy.

We are authorised and regulated by the Financial Conduct Authority for credit brokerage. FCA No. 670563

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