The Consumer Credit Directive (regulated by the OFT) requires all businesses offering credit to ensure that they disclose key facts about their credit related business. Please use the information below to help you decide if our services are right for you. 

1. Whose products do we offer?

We only offer selected products from two finance providers:

• Ford Credit Europe – FCE Bank plc, Abbot House, Everard Close, St Albans, Hertfordshire. AL1 2RW.
• Carlyle Finance – Archway House, 77 Ty Glas Avenue, Llanishen.      CF14 5PH 

2. What products do we offer?

• Hire Purchase
• Credit Sale
•  Personal Contract Purchase
•  Lease Purchase 

3. Who regulates us?
RGR Garages (Cranfield) Ltd is regulated by the Office of Fair Trading. Our Consumer Credit License number is 186294.
Our permitted business is Consumer Credit, Consumer Hire, Credit Brokerage, Debt Adjusting/Councelling.  

4. What to do if you have a complaint?

If you wish to register a complaint, please contact us:

… in writing: Write to RGR Garages (Cranfield) Ltd. High Street, Cranfield, Bedfordshire. MK43 0DG.

…by phone:  01234 750207

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.