about our insurance services

 

 

RGR Garages (Cranfield) Ltd

High Street

Cranfield

Bedfordshire

MK43 0DG

 

1.       The Financial Services Authority (FSA)

 

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

 

2.       Whose products do we offer?

 

We only offer products from a limited number of insurers.
Ask us for a list of insurers we offer insurance from.

 

3.       Who regulates us?


RGR Garages (Cranfield) Ltd. of High Street, Cranfield, Bedfordshire, MK43 0DG. is authorised and regulated by the Financial Services Authority.

 

Our FSA Register number is 305638

Our permitted business is:

Activity Name: Advising on investments (except on Pension Transfers and Pension Opt Outs)                                                                                Investment Instrument:  Non-investment insurance contracts                              Customer type: Commercial, Retail

 

Activity Name: Agreeing to carry on a regulated activity

You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

 

 

 

4.       Ownership

 

RGR Garages (Cranfield) Ltd, of High Street, Cranfield, Bedfordshire, Mk43 0DG. have no holdings in any insurance undertakings.

No insurance undertakings have any holdings what-so-ever in RGR Garages (Cranfield) Ltd, of High Street, Cranfield, Bedfordshire, Mk43 0DG.

 

5.       What to do if you have a complaint

 

If you wish to register a complaint, please contact us:

 

… in writing      Write to            RGR Garages (Cranfield) Ltd.

                                                High Street

                                                Cranfield

                                                Bedfordshire.

                                                MK43 0DG

                                               

 

…by phone      01234 750207

 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

 

 

 

6.       Are we covered by the Financial Services Compensation Scheme (FSCS)?

 

We are covered by the FSCS.  You may be entitled to compensation from the scheme if we cannot meet our obligations.  This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS.